| Bitching n Cussing
A place for The Cusser and The Suffragette to cuss and bitch all they want. |
| Tuesday, August 23, 2005 |
TM's slogan now:- 'You're heard' -- Tomorrow I give you answer.What does TM stands for?Tomorrow. TM means tomorrow. In TM, nothing gets done today. It's tomorrow. Besok, you call balik?Bayar dulu. When I went to apply for 2 lines last week. I was quite happy with the changes I've found in TM. The service was not really fast but acceptable. Everything was done within 30mins. All I had to do was to call back in 1 week to check when's the available time to get my phone lines sorted by a technician on site. I called back yesterday, and found out that the promotional plan they told me about last week was not valid. I had to pay DOUBLE of what was told me me. They said to call the shop back and get it sorted. Went back to TM-point and waited for 1 hour while the manager was serving only ONE-1 customer. It was obvious, the customer que was not moving at all. Most irritating was the one customer, a malay aunty. She had a number, 4129. The serving number at that time was 4120! She cut que! She's probably some rich aunty alright! Somemore she bloody bitch about everythign and ask the manager to help... I heard they were talkign about their friends in Tomorrow. Oh yeah, they were blind that the whole shop was filled with pissed customers. Finally she noticed me. Take a seat she said.... My answer:' eh blind ah? Where got seat? you all so slow! (being polite I only look at her and said, it's all taken!) finally, it was my turn. Turns out the promotion was still in place. But the line that I registered for is not available. Only got 1 line. So fine, process the 1 line and get it over with. Unfortunately having 1 line while registered for 2 is not okay for the Tomorrow's high-tech infrastructure. So it jammed up her whole system and she had to start me all over again. So what happens? you've guessed it. call back Tomorrow! Is anything confirmed tomorrow? Mesti Check la. Yeah Malaysia Boleh. TM will check again Tomorrow and see if we meet the mark. TM may have rebranded, but the core is fundamentally unchanged- the feeling I get is that they are a lazy bunch and very slow at responding to anything. TM's slogan now:- 'You're heard' -- Tomorrow I give you answer. posted by The Cusser at 11:48 AM  
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